Shipping policy

Shipping & COD (Cash On Delivery) Policy (ISO Compliant)

Atย Z.Fragrancesย we are committed to delivering your luxury fragrances with speed, security, and quality assurance in accordance with ISO standards.

Bank Deposit / Direct Bank Transfer:

Customers opting for Direct Bank Transfer must make the full payment to our official bank account.

Important: After completing the transfer, please share a screenshot or receipt of the payment confirmation with us via WhatsApp along with your Order Number.

Once the transfer is verified, your order will be dispatched promptly under our fast-track process

๐Ÿ’ณ Cash on Delivery (COD) 5%-Advance Deposit Notice

Why do we request a 5% advance payment?

To ensure genuine orders and prevent fake or uncollected deliveries, Z. Fragrance requires a small 5% advance deposit for all Cash on Delivery (COD) orders.

How it works:

1 Place Your Order: Select Cash on Delivery (COD) at checkout.

Pay Only 5% Advance: Transfer just 5% of your total order amount to confirm your booking.

Pay 95% on Delivery: Pay the remaining balance to the courier rider when your package arrives at your doorstep.

๐ŸŒŸ Why Confirm with 5% Advance?

๐Ÿš€ Guaranteed Dispatch: Your parcel gets packed and handed to the courier immediately after deposit verification.

๐Ÿ”’ Safe & Secure: You only pay the main balance (95%) once you receive the parcel in your hands.

2. Order Processing & Verification

Handling Time: All orders are quality-checked and dispatched within 24 to 48 business hours.

ISO Inspection: Every perfume bottle undergoes strict visual and leakage checks to guarantee zero-defect delivery.

3. Shipping Rates & Delivery Timelines

  • Delivery Timeline: Standard nationwide delivery takes 2 to 5 business days.

  • FREE Shipping: Enjoy FREE Delivery on all Bundle Deals or orders valued at Rs. 5,000 and above.

  • Standard Shipping Fee: Flat Rs.400ย applies on orders below Rs. 5,000.

4. Secure & Shock-Proof Packaging

  • Fragrance bottles are protected with shock-absorbent bubblewrap and sealed in tamper-proof boxes.

  • Dispatched through certified top-tier courier partners with live tracking.

5. Damaged, Leaked, or Missing Items

  • If your COD package arrives damaged or leaked, notify our support within 24 to 48 hours with an unboxing video/photos for an immediate free replacement.

Contact Information

  • ๐Ÿ“ง Email: zdotFragrances804@gmail.com

  • ๐Ÿ“ฑ WhatsApp / Support: +92 3113114336

  • ๐Ÿ•’ Hours: Monday โ€“ Saturday, 10:00 AM โ€“ 11:00 PM